OK, so this isn't totally Coventry based, since the shop in question is  based in Leamington, but Leamington Spa is easily reached from Coventry  so I feel it falls within my remit.  Besides which I have already  blogged about a Leamington based shop when I reviewed The  Cotton Nappy Company, so there's precedent.
Anyway, I popped  into Web of Wool last week  just on a whim.  Bad idea.  One should never combine the words 'popped'  'whim' and 'yarn shop', not unless one is prepared to spend money...   Which is what happened!
The shop is lovely and Olde Worlde in  style - wonky wooden floorboards, gorgeous wooden cubular shelves, a  deep set bay window with a white painted windowsill and little paned  windows.  A gamut of different yarns filled the shelves - rich, deep  colours, soft pastels, earthy tones, vibrant rainbow shades - and the  textures were just as varied, soft, fuzzy, silky, nubbly.  You'd think  this was fairly standard for a yarn shop, but I tell you it is not so - I  know of more than one yarn shop (and I'm naming no names here) that  seem to be stuck about forty years in the past - jumbled shelves,  ancient yellowing patterns, even more ancient shop staff (who are  mightily unhelpful come to that), nasty acrylic yarns and a strange  musty smell that seems to permeate everything.
Web of Wool is  more... tasteful, modern, appealing, appetising even, with well ordered  products and a young, helpful person behind the counter (who I suspect  may even be the shopowner).  Be warned - they have traps for the unwary  by the counter just like at the supermarket, only it's cute little  buttons and other notions rather than sweeties.
There are some  downsides though.  Firstly the opening hours seem a little erratic.   This is the third time I've gone past the shop, but the first time it's  ever been open - in actual fact I posted to my Facebook status that I'd  found it open and promptly had a number of replies from my Knit  Wit compatriots declaiming me as a liar and fraudster for suggesting  such a thing!  Secondly - the shop was bizarrely chilly.  Maybe it was  just a ploy to entice shoppers to purchase more snuggly yarns, even when  the weather was warm, but it did make things a bit uncomfortable since I  was without a cardigan that day (this was during that bizarrely warm  spell we had the weekend *before* the bank holiday weekend).
Thirdly,  and I'm not sure if this should be included in a review of a shop, but  let's face it, without a web presence these days you may as well not  bother, their website is, well, shocking.  I suspect it may be under  reconstruction, though nothing to that effect has been written on the  site, but all the links are broken and there's just one, very simple  front page with an address on it where there used to be a whole host of  links and jumbled information.  I'll hold off on any further critique  until I've ascertained whether it is, in fact, being reworked or not,  but even as it is, it doesn't really do them any favours since it's more  of a place holding operation than anything else.
I came out with  a heavy weight sock yarn in lovely grey-blue self-striping tones and a  set of little ceramic cat buttons to sew on the navy blue bamboo baby  cardigan I just finished (photos some time next year when I get some  free time!).  The woman behind the counter was friendly, unobtrusive,  helpful and not pushy at all.  I think the shop is *almost* there, but  is lacking a little something - a bit more light, a bit more warmth,  maybe some quiet music playing.  A few halogen spots would make a big  difference, as would a radiator of some kind.  Even so, I would  definiteky consider going back - always providing they're open that is!
Thursday, 6 May 2010
Review: Web of Wool yarn shop
Labels:
coventry,
leamington,
review,
shop,
shopping,
web of wool,
wool,
yarn
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Yeah, the old biddies are annoying, but they have YARN, so I ignore them! :) Nobody gets between me and YARN! :D Glad to hear you've been in - it's a lovely shop!
ReplyDeleteThere internet service is atrocious. I paid for 4 x 150g dk sock yarnin July, haven't received it yet. After sending 3 emails, leaving messages on their answer machine, and actually posting a letter and getting no response, I don't think I'll be getting my wool but will keep trying to get my money back.
ReplyDeleteI,too, have been conned by buying online from Web of Wool, sending money but not received my yarn, nor any reply to my emails & 'phone calls.
ReplyDeleteIt is outrageous that the management haven't the decency to reply & also they are still taking customers' money.
I'm another one who has placed an order on web of wool website and paid my money, but after 4 months have not received anything. Have chased numerous times (email, phone, recorded delivery and ordinary post) but have not heard anything from them. Will not be using them again.
ReplyDeleteI am another fooled person. Ordered and payed on their website and have not recieved anything. I have e-mail and called (voice mail full) and when trying to access the website it turns out it is taken down. I am from Sweden so I don't know how these things work over there, but can you report/sue/do something?
ReplyDeleteThanx!
welcome to the club. i placed an order in october. still no word. i amgoing to call the office of fair trading. its only an £11 order and not worth pursuing in court but just want folks to be aware.
ReplyDeletePut me in that group. I, too, ordered online. My order was only 17 pounds (sorry - could not find the symbol!) and not worth pursuing in any court, either. Anna Tillman is also an author, and I have *heard* through forums that she has been traveling promoting her books.I am highly disappointed, as anyone would be when robbed. I live in the US, and still feel hesitant about ordering products from the UK. In time I will get past that hesitation. I received a message this morning that there is a case against her from the office of fair trading. Good luck to everyone who has outstanding orders!
ReplyDelete